Challenge

The high-profile nature of this project combined with the speed of delivery have been the biggest challenges. Booking.com’s goal is for this campus to provide a differentiator in the war for talent — attracting and retaining employees is one of the organisation’s top priorities.

Solution

It was our responsibility to define the specifications for the building and support Booking.com in its negotiations with the developer, as well as establishing the programme requirements for the building. Having done this, we first guided the programme of requirements to a contract with the developer. Secondly, we checked the implementation of both the design and the build itself. In addition, our team provided consultancy for Smart & Healthy Environments solutions to help position Booking.com as a great place to work for current and prospective employees.

Smart & healthy work environment

Responding to the ambition, the new headquarters is planned as a smart building aligned with Booking.com’s brand identity. The building will continuously gather data drawn from users’ behaviour. It will then use the data to optimally meet users’ needs. Over time the building learns from its users and becomes smarter. 

The goal was for every user of the building to be able to personalise his or her working environment, communicating interactively with the building through apps and speech control. Benefits for users were to include the ability to set the light level at their workplace individually, particularly useful in rooms with poor daylight. In addition, Booking.com would use information about use of space, occupancy and cleaning needs to optimally organise the workplace for users.

The new headquarters is designed to gain BREEAM Excellent sustainability rating. The following factors have been introduced to the plans to help minimise the environmental impact of the building:

  • Building systems include a proactive climate control that uses a dynamic model to determine the heating and cooling capacity.
  • Part of this proactive climate control involves anticipating expected loads. If high internal loads are expected to result in cooling demand, the building will store cold, make adjustments to keep the sun out and switch off unnecessary electrical equipment. When there is an expected heat demand, the building will make adjustments to retain the heat.
  • If the generated electrical power is higher than required, the energy is stored to be used later.

Result

Our project team has worked with Booking.com to create an ambitious vision for their campus building, based on the programme of requirements. It incorporates sustainable, smart technology solutions which ensure a future-proof outcome that will create value for Booking.com by helping attract and retain highly skilled employees from around the world.

Learn more about Corporate Real Estate or download our publications

Project facts

  • Client
    Booking.com
  • Location
    Netherlands
  • Period
    2015
  • Scope
    The high-profile nature of this project combined with the speed of delivery.
  • Solution
    Guide the programme of requirements to a contract with the developer and check the implementation of both the design and the build itself.