Future-proof mobilityThe world and its mobility systems are in a perpetual state of change driven by innovation and digital technology. HTM (the public transport company for The Hague, in the Netherlands) wanted to harness the mobility transition and play a leading role in offering sustainable mobility solutions to its clients.
To achieve this, HTM needed to be able to control and adjust business processes faster and create a higher predictability using advanced data analysis. Future-proofing HTM with new digital capabilities would enable the company to be more customer-oriented, more flexible, and more efficient and effective in its operation. This will in turn facilitate to make HTM’s assets more reliable and at the same time, equip its employees with necessary digital skills and help them leverage existing technological tools to improve operational effectiveness and efficiency.