A Programme of Requirements provides insight into the structure, size, quality, and costs of your future accommodation. This insight provides a basis for both internal and external stakeholders and helps to prevent unforeseen setbacks in later stages of the project. The Programme of Requirements translates the needs of your organisation to the desired situation regarding accommodation. 

A sound Programme of Requirements in an early stage of the project pays for itself twice over. It creates consensus within your organisation and brings transparency to the anticipated costs both in relation to the investment and in relation to the operation. External parties can be better managed with clear boundary conditions. The likelihood of surprises as the planning process continues is reduced. Our experts follow an integrated approach in their work and thought processes and help to substantiate the definition of the Programme of Requirements from all disciplines. In addition, Royal HaskoningDHV acts as an independent adviser, where the interests of the customer (or client) are paramount. 

Some of the benefits of a robust programme of requirements:

  • Mirror for the client and starting point for the target quality
  • Communications document to own organisation and partners
  • Contract document for the start of the Design and Realisation phase
  • Starting point for framing investment and operation costs

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The Programme of Requirements outlines the future desired accommodation in terms of performances. The solution itself may still vary – e.g. on account of rapid technological developments.

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Royal HaskoningDHV’s independent, multidisciplinary approach and wide-ranging knowledge of different markets reinforce one another when compiling a Programme of Requirements

In the event of questions or for an exchange of thoughts, please contact our experts:

Why a programme of requirements?

  • Mirror for the client and starting point for the target quality
    A Programme of Requirements provides insight into the structure, size, quality, and costs (investment and operation) of your future accommodation. An initial concept enables your organisation to form a widely accepted picture and to adjust the initiative as desired.
  • Communications document to own organisation and partners in the planning process
    A Programme of Requirements contains both a narrative section and a technical specifications section. The narrative section is primarily intended for your own organisation. The technical specifications section will primarily be used by professional partners in the planning process. Together, both sections from a conclusive plan description that rules out misunderstandings about size, structure, and quality.
  • Contract document for the start of the design and realisation phase
    The Programme of Requirements is part of the contract with design and or executing parties. Upon completion of each subsequent phase in the plan development, the result of the phase will be tested against the Programme of Requirements. This gives you (as the client) an instrument with which to manage quality and costs. There is a good reason for the Programme of Requirements being referred to as a ‘guarantee of your investment’.
  • Starting point for framing investment and operation costs

    The Programme of Requirements is the starting point for framing the investment and operation costs. Our cost experts are able to use the Programme of Requirements in a very early stage to determine a substantiated starting point for costs. This starting point is updated with each new development.

Content of the programme of requirements

A properly formulated Programme of Requirements outlines your future accommodation in terms of performances. The desired solution may still vary, e.g. due to the advancement of the technology. Even a subsequent decision for a new build or reuse of an existing building can be taken on the basis of the same Programme of Requirements.

The extent to which the requirements are elaborated out per theme may vary. For example, the client may opt for a project definition which is solely determined in terms of performance. When opting for a so-called ‘integrated contract’ (e.g. Design-Build-Maintain-Operate-Finance), the client will probably prefer a very detailed project definition in order to avoid misunderstandings at a later stage. 

When reusing existing buildings, it is very important to make a thorough analysis of the possible uses of the available building. An exploratory study in the initiation phase, for example by dismantling part of the ceilings, floors and façade panels, can eliminate many uncertainties for the follow-up process.

In any event, a Programme of Requirements describes the topics that are shown in the figure below. The line indicates to what extend the different topics are relevant and elaborated for a specific client. The choice for these topics is partly determined in the Dutch standard NEN 8021 ‘Usage options for non-residential buildings’.

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In developing the Programme of Requirements, you can take advantage of our expertise in structural engineering, constructions, flexibility and future-orientation, energy, installation technology and comfort, acoustics, building physics and sustainability, and circularity combined. This broad and multidisciplinary approach ensures a more robustly substantiated Programme of Requirements. For instance, our knowledge of internal environments provides added value to the chosen solution in virtually all of our projects. Current events relating to COVID-19 have once again demonstrated that the indoor climate is an important factor when it comes to health and wellbeing.

Rely on our proactive approach and trust our track record

To guarantee that you receive the best solution, Royal HaskoningDHV acts as an independent adviser. If desired, we can support you with the further development and design of the initiative, but your interests remain paramount in every planning phase. We act in very diverse roles in projects, ranging from administrative adviser, to compiler of Programmes of Requirements, participant in the Design team, and manager of technical information on the shop floor. All of this helps to add maximum value for the customer.

Benefit from added-value solutions that deliver over and above expectations

Royal HaskoningDHV integrates and innovates
Knowledge from different markets mutually reinforces and results in a robust Programme of Requirements for you. Accommodation is increasingly SMART. Users interact with the building, and vice versa. The building ‘tells’ users where and when specific facilities (workplaces, study places, meeting rooms) are available. Royal HaskoningDHV approaches SMART technology based on the user experience and compiles boundary conditions for unique solutions that are consistent with the customer’s challenge. 

Parametric design enables the customer to ‘play’ with modules of the Programme of Requirements (office workplaces, bedrooms) in order to uncover different solution directions at an early stage. In addition, it is also possible for the Programme of Requirements to be stored in an interactive database. To this end, Royal HaskoningDHV works in conjunction with partners such as BriefBuilder. In subsequent phases, requirements can be linked to the Building Information Model (BIM). This ensures that the Programme of Requirements can be easily tested and remains easily accessible throughout the entire planning process.